20 Questions to Ask a Solar Contractor Before Going Solar

Considering solar? Come prepared with questions. Understanding your system, the costs, the installation prices, and the support available afterward can help you get more out of your first conversation with a solar contractor.

From system design and performance in Canadian winters to warranties, financing, and long-term support, there are important questions worth asking before making the switch. Bring these 20 questions to your first conversation with a solar contractor to explore your options and make an informed decision.

Choosing the Right Solar System

Wondering whether roof-mounted or ground-mounted solar would suit your property? Start by asking how a contractor would design a system around your energy needs, Canadian weather, and plans for the future.

1. What are the pros and cons of roof-mounted vs. ground-mounted solar?
2. How will snow impact my solar production?
3. What is the expected lifespan of solar panels, and how does their efficiency degrade over time?
4. Can I incorporate battery storage into my solar system?
5. How do you handle system upgrades or expansions if my energy needs change in the future?

Understanding the Financial Investment

How much could solar change your electricity costs, and what programs might help with the upfront cost? Use these questions to understand the numbers behind a proposed system, not just the price on the quote.

1. What incentives and tax rebates are available for my solar project?
2. How much will solar reduce my electricity bill?
3. What is net metering, and how does it work?
4. Can I sell excess electricity back to the grid?
5. How do you estimate the payback period and return on investment for my solar installation?
6. Can you provide information about solar financing options?

Installation & Project Management

What actually happens between saying yes to solar and switching the system on? A few practical questions can help you understand the installation process and how the work will work around your day-to-day operations.

1. What safety protocols does your construction team follow?
2. Will you handle all necessary permits and paperwork for the solar installation?
3. How long will the installation process take, and will it disrupt my farm or business operations?

Maintenance & Warranties

Solar systems are built for the long haul, so it’s worth know what happens after installation. Ask about routine care, warranty coverage, and how you’ll be able to see whether your is system is producing as expected.

1. What kind of maintenance will my solar installation require?
2. What warranties do you offer for solar panels, inverters, mounting structures, and installation workmanship?

Long-Term Performance & Support

Who do you call if something doesn’t look right five or ten years from now? These final questions help you understand what an ongoing relationship with your solar contractor could look like.

1. What kind of support can I expect from your company five, ten, or twenty years down the road?
2. Do you offer monitoring systems that allow me to track energy production and consumption in real time?
3. What happens if my solar system stops producing electricity or isn’t performing as expected?
4. Who will be responsible for servicing my solar system after installation?

Bring Your Questions. Let’s Talk Solar.

You don’t need to have all the answers before your first solar consultation—that’s what the consultation is for: Bring this list, ask follow-up questions, and look for a contractor who takes the time to understand your operation and explain your options clearly.

Download the 20 Questions →

At The Smart Energy Company, we’re happy to talk you through these questions and explore whether a NOREASTER solar system is a good fit for your farm or business. Get in touch to start the conversation.